Memorable, High-Impact Engagements

Leadership research from the past few decades cites emotional intelligence (EQ) as THE key factor for leadership success, more than IQ and technical skills combined. Harvard, Yale, and many other sources link emotional intelligence to higher retention, engagement, productivity, sales, resilience, customer experience, and well-being among many other workplace (and home-life) benefits.

This interactive session will enhance your audience’s leadership impact as they build trust and cohesiveness journeying through the four pillars of emotional intelligence together:

EQ Pillar 1 | Self-Awareness: Understanding how your mindset, emotions, and patterns help and hinder your leadership abilities.

EQ Pillar 2 | Self-Management: Managing your habits, rituals, and routines for maximum productivity and resilience. (In order to effectively manage others, you must first manage yourself.)

EQ Pillar 3 | Others Awareness: Practicing empathy and validation to build a loyal, committed culture where employees feel like they belong. Understanding what drives and motivates your employees.

EQ Pillar 4 | Relationship Management: Managing conflict and unproductive behavior by being an influential, inspirational leader. Strengthening effective communication skills.

KEY TAKEAWAYS:

• Understand why emotional intelligence is so important in leadership and, through hands-on activities, strengthen your skills in each of the four pillars of emotional intelligence: self-awareness, self-management, others-awareness, and relationship management
• Implement strategies that build a culture of empathy and belonging that increases engagement, retention, and customer experience
• Employ tools for managing conflict and shifting unproductive behavior (in both yourself and your team)

Adversity and stress are a given, from the regular stressors of work and daily life to experiencing any kind of change. Research suggests there’s a set of skills that can help us better manage stress – and be more effective leaders. These self-awareness and relationship management skills are called emotional intelligence (EQ). Data from Harvard, Yale, and many other sources link emotional intelligence to higher retention, engagement, productivity, revenue, well-being, and resilience among many other workplace (and home-life) benefits.

For over a decade, Sara Mueller has taught mental well-being and emotional intelligence to diverse clients ranging from Fortune 500 executives to the NFL combine and behavioral health centers. Based on her own journey of overcoming burnout, plus her Harvard EQ and FSU resilience training, Sara will help you implement the key elements of emotional intelligence that contribute to resilience, well-being, and sustainable high performance. Taking part in Sara’s hands-on keynote, you’ll leave equipped to confidently lead yourself and your team to thrive, no matter how busy your days are or what curve balls life throws at you.

Your Resilient Leadership EQ Journey:

EQ Pillar 1 | Self-Awareness: Understanding why you react to challenges the way you do, plus gaining insight into choosing more productive responses and behaviors.

EQ Pillar 2 | Self-Management: Sustaining high performance and balance in tough times by effectively managing stress and well-being; being a positive role model for your team.

EQ Pillar 3 | Others Awareness: Validation and communication strategies to reduce burnout and overwhelm in your team.

EQ Pillar 4 | Relationship Management: Communicating in crises and being an influential, inspirational leader.

KEY TAKEAWAYS:

• Understand why emotional intelligence (EQ) is so important and effective when leading through challenging times and strengthen your skills in each of the four pillars of EQ: self-awareness, self-management, others-awareness, and relationship management
• Better manage your own stress and well-being so you can help others do the same
• Implement strategies that increase resilience and reduce frustration and burnout when leading through crises big and small

Emotional intelligence helps us know and manage ourselves more effectively so we can better understand others and influence relationships. This fresh approach to delivering authentic, uncompromising service that connects and delights will leave your audience inspired to make a positive impact on your members, guests, or clients and show up more intentionally in all aspects of their lives.

KEY TAKEAWAYS:

• EQ Pillar 1: Self-Awareness: Understanding how your emotions, triggers, and communication styles impact your team and the member/guest/client experience
• EQ Pillar 2: Self-Management: Identifying tools to align your habits, behavior, and mindset toward excellence and service
• EQ Pillar 3: Others-Awareness: Strengthening empathy and listening skills to connect with your members/guests/clients and recognize opportunities to delight
• EQ Pillar 4: Relationship Management: Strengthening your communication skills to effectively handle conflict or complaints and to inspire your team

Long hours and high stress are a given during season. But they don’t have to derail progress on your goals or hold you back from delivering excellent service. In this interactive, hands-on keynote you’ll learn self-mastery skills to perform at your best and stay motivated for success (at work + home).

KEY TAKEAWAYS:

• Enhance your success mindset for personal accountability that creates consistent results
• Implement life-balance techniques to manage stress, reduce burnout, and improve productivity
• Tap into purpose by aligning your personal or career goals with your organization’s objectives to keep a smile on your face and skip in your step