We help private club General Managers and leadership teams elevate performance, communication, and service excellence through emotionally intelligent leadership training, coaching, and keynote speaking.
Here’s how we can work together:
EQ Leadership Workshops Or Keynotes
Full-day or half-day, live and interactive.
Highly engaging sessions tailored to your leadership team, grounded in emotional intelligence and real-time application. Two of my most requested workshops:
- Leading an Engaged Team that Delivers Remarkable Service
- Mastering Influential Communication Through Emotional Intelligence
Each workshop includes a strategy call, EQ self-assessment, and Sara’s signature Learning Loop to drive lasting behavior change.
Situational Awareness & WOW Moments Workshop
For line-level staff.
This 90–120 minute session helps frontline employees go beyond robotic service by building situational awareness and emotional connection. Designed to elevate everyday service moments into memorable experiences.
Available with optional assessment, staff contest, and implementation coaching.
How to Crush It: Balance, Motivation & Mindset for Service Excellence
For line-level staff, supervisors, and managers.
This 60–120 minute session helps staff manage stress, stay motivated, and deliver exceptional service throughout the demands of season. Designed to kick off the season with energy, alignment, and personal accountability—so your team performs at their best under pressure.
Perfect for orientations, seasonal ramp-ups, or mid-season resets.
Year-Long Leadership Development Program
Transform your team’s culture and capabilities.
This 12-month program expands on EQ workshop themes with a customized series of full-day, half-day, and 90-minute sessions focused on:
- Emotional intelligence
- Communication and conflict resolution
- DISC styles & psychological safety
- Cross-departmental collaboration
- Empathy, connection & motivating staff
Designed for sustained impact and strong ROI.
Executive Coaching for GMs & Senior Leaders
Confidential, customized support to elevate leadership effectiveness and personal impact—with three distinct approaches:
Transform a technically strong manager into an emotionally intelligent leader.
For high-potential leaders who need to level up their soft skills—especially communication, confidence, and connection with others.
Results:
• More consistent performance and follow-through
• Stronger trust, team cohesion, and retention
• Sharper communication, accountability, and leadership presence
Ideal when a GM, HR leader, or BOD wants to invest in a team member’s growth to prevent turnover and unlock leadership potential.
Includes assessments, optional stakeholder interviews, and strategic development plans.
Lead—and live—with more clarity, joy, and impact.
For high-performing senior leaders ready to up-level their life through confidential, high-impact support.
Results:
- Clearer goals and consistent follow-through
- Honest feedback and mindset support from a trusted advisor
- Tools to prevent burnout and manage high-pressure demands
- Emotional intelligence that elevates both work and home life
This coaching is typically initiated personally by a GM or senior leader who wants to invest in their personal + professional development.
For leadership pairs needing to reset, rebuild, or reconnect.
This coaching format improves collaboration between key leaders through joint sessions, individual support, and EQ-driven communication norms. A game-changer for department heads and senior staff who must lead together effectively.
If you’re looking to reduce turnover, build a stronger culture, and deliver remarkable member experiences through emotionally intelligent leadership—let’s talk.
Contact Sara directly or book a call with her:
To explore speaking & leadership workshops:
To explore executive coaching: