Browsing Tag: conflict management

How To Turn Your Managers Into Leaders Using Emotional Intelligence

The Reality: Long gone are the days of 20th century leadership that was coercive, top-down, authoritative, and militaristic. Long gone is the loyal-for-the-long-term workforce that sucked it up when things got tough, worked hard long hours without complaint, and were happy just getting a paycheck every two weeks. With more gender and cultural diversity in the workplace than ever before and multiple generations represented, more employees are motivated by: The Data: In 2021, Gallup found that only …

Where Did My Communication Style Come From?!

In my family, being a “good” kid was rewarded. I learned quickly that good kids didn’t question authority – especially religion. Good kids were agreeable and pleasant and didn’t cause conflict. I was to be a good kid and go along with the status quo. My communication was to follow suit. When I became a teenager and rebelled against having to be a good kid for so long, I voiced my opinions with aggression and volume. As soon …

How To Transition Your Managers Into Leaders

The Reality Long gone are the days of 20th century leadership that was coercive, top-down, authoritative, and militaristic. 👋 While there are a few instances where this type of leadership is effective (like during a turnaround or natural disaster), research from Hay/McBer found it’s the least effective style of leadership.  Long gone is the loyal-for-the-long-term workforce that sucked it up when things got tough, worked hard long hours without complaint, and were happy just getting a paycheck every …

4 Essential Phrases For Your Leadership Toolbox

As a leader, your job is to manage people, relationships, and results. This is no easy task and there is no one-size-fits-all approach to effectively influence those you work with. However, there are four phrases that are helpful to have in your leadership toolbox. Let’s examine each and determine which situations they are relevant for to make your life easier and your leadership more impactful.  🗣️ 1. How can I support you? Most of us …

The Not-So-Soft “Soft” Skill To Master For Impactful Leadership

Emotional intelligence is often defined as a “soft skill” since it’s not a technical skill or related to IQ. But there is nothing soft about being an emotionally intelligent leader. Here are four reasons emotional intelligence is a not-so-soft “soft skill” and, instead, a consistent ability of the strongest, most effective leaders you know. 1. Emotional Intelligence Requires Raw Honesty With Yourself Self-awareness, the first pillar of emotional intelligence, requires an honest assessment of how others perceive …